Shipping Policy

Thank you for shopping with us! We aim to make your shopping experience simple, reliable, and convenient.

Shipping Areas

We currently deliver orders across Pakistan. Delivery availability may vary depending on the customer's location.

Processing Time

Orders are usually processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery time is:

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

• Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to weather, holidays, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping charges will be displayed at checkout before you complete your order.

From time to time, we may offer free shipping promotions on selected products or orders.

Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations and products. Customers are required to provide accurate contact and delivery information when placing an order.

Order Confirmation

After placing an order, our team may contact you by phone or message to confirm your order. Orders that cannot be confirmed may be cancelled.

Tracking

Once your order has been shipped, tracking information may be provided through SMS, WhatsApp, email, or other available communication channels.

Delivery Delays

While we work with reliable courier services, we cannot guarantee delivery on a specific date. Delays caused by courier services, weather conditions, public holidays, incorrect addresses, or other circumstances outside our control may occur.

Incorrect Address or Failed Delivery

Customers are responsible for providing a complete and accurate delivery address and contact number.

If an order is returned because of an incorrect address, refusal to accept the parcel, or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos/videos of the item and packaging.

We will review the issue and, where applicable, arrange a replacement or another appropriate solution according to our return/refund policy.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team through the contact details provided on our website.

We appreciate your trust and look forward to serving you!